Due Date of Payment （Usage From the Previous Month）
| Payment Method | Invoice Date | Due Date*2 | |
|---|---|---|---|
| Online Payment MYPAGE |
WeChatPay | 10th of every month | 20th of every month |
| CreditCard*１ | |||
| Paypay | |||
| Convenience Store | |||
| Email Invoice*3 | Convenience Store |
*１This applies when making a one-time payment with a credit card.
*2 If payment confirmation is not received after the due date, services will be suspended sequentially from the day after the due date.
*3 If the payment deadline is missed, the convenience store payment URL in the billing email will become invalid. You can reissue the URL from MyPage.
The method to obtain a new convenience store payment link is as follows:
| Payment Method | Reissue URL | Updated Payment Deadline | |
|---|---|---|---|
| Online Payment MYPAGE |
Convenience Store | Press the URL Button | Until 24:00 the following day |
Bank Account Transfer/Credit Card
| Period of Use | Payment Method | Due Date for Withdrawal | Payment Deadline in case automatic withdrawal fails*3 |
|---|---|---|---|
| From 1st to the last day | CreditCard | 15th of the following month*1 | 20th of the following month |
| Bank transfer | 27th of the following month*2 | 20th day of the third month |
If automatic withdrawal fails, there will be no further attempts to withdraw.
If automatic withdrawal fails, you can make your payment via online payment on MYPAGE.
We will send you payment instructions via SMS or email at a later date.Please review the details and make the payment by the due date.
*1 We will bill you for the previous month’s usage to the credit card company on the 15th of every month. Please check your credit card statement for the billing date and payment due date.
*2 The billed amount will be deducted from your bank account around the 27th of each month.
If the 27th falls on a weekend or holiday, it will be deducted on the next business day.
*3 If payment confirmation is not received after the payment due date, services will be suspended gradually starting from the day after the payment due date.
Example:
| Term of use | Payment Method | Due date for withdrawal | Payment due date if automatic withdrawal fails |
|---|---|---|---|
| Jan 1st to Janu 31st | CreditCard | February 15th | February 20th |
| Bank transfer | February 27th | March 20th |
If data usage has stopped after the payment deadline has passed
| Payment Method | Deposit acceptance hours*1 | Deposit reflection Automatic line restoration timing |
|
|---|---|---|---|
| Online Payment MYPAGE |
WeChatPay | 10：00~18：30 | Approximately 30 minutes |
| CreditCard*2 | |||
| Paypay | |||
| Convenience Store | 10：00~18：30 | Approximately 2 hours |
Once full payment of the outstanding balance is made and confirmed, your service will be restored.
The timing for restoring your connection may vary depending on the payment method and processing channel.
*1 For transactions outside of deposit acceptance hours, the connection will be restored the following day as the deposit for that day.
*2 This applies to single-payment credit card transactions.
If data usage and calling functions are suspended after the payment deadline has passed
| Payment Method | Deposit acceptance hours*1 | Deposit reflection Automatic line restoration timing |
|
|---|---|---|---|
| Online Payment MYPAGE |
WeChatPay | 10：00~18：30 | Starting from the following day |
| CreditCard*3 | |||
| Paypay | |||
| Convenience Store | 10：00~18：30 |
Once full payment of the outstanding balance is made and confirmed, your service will be restored.
The timing for restoring your connection may vary depending on the payment method and processing channel.
※1 For transactions outside of deposit reception hours, they will be processed as deposits for the next day, and the service will resume accordingly.
※2 When you contact the customer center, we can resume within operating hours. We estimate that it will take about 30 minutes until resumption.
※3 This applies to single-payment credit card transactions.